Terms & Conditions
These Terms & Conditions ("Terms") govern your access to and use of the website, products, and services provided by SolarEnergy, operating under the brand name Solar & Energy ("Solar & Energy," "we," "us," or "our"). By engaging with our services, making a purchase, or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services immediately.
**1. Acceptance of Terms**
By accessing our website at https://app370.afliweb.com, contacting us, or requesting a quotation, you confirm that you have read, understood, and agreed to these Terms. These Terms apply to all users, including visitors, customers, and contractors. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services after any changes constitutes acceptance of the revised Terms.
**2. Services Offered**
Solar & Energy is a leading provider of solar and energy solutions in the United Arab Emirates. Our services include, but are not limited to, consultation, design, supply, installation, maintenance, and repair of solar energy systems and related energy-efficient equipment. All services are subject to availability, site assessment, and compliance with applicable UAE regulations and utility authority requirements. Any specific scope of work, timelines, and deliverables will be confirmed in a written proposal or service agreement prior to commencement.
**3. Payments and Refunds**
All pricing is quoted in UAE Dirhams (AED) unless otherwise stated. A deposit may be required to confirm a project or order, with the balance due upon completion or as specified in the service agreement. Payments are accepted via bank transfer or other methods we approve in writing. If you cancel a service after work has begun, you may be liable for costs incurred up to the date of cancellation. Refunds, if applicable, will be processed within 30 days of approval and will exclude any non-refundable deposits, administrative fees, or costs of materials already procured. We do not offer refunds for completed installations or services that have been fully rendered.
**4. User Responsibilities**
You agree to provide accurate and complete information regarding your premises, energy usage, and any other details required for us to perform our services. You are responsible for obtaining any necessary permissions from property owners or authorities where required. You must ensure that our personnel have safe and reasonable access to the site during installation, inspection, or maintenance. You shall not misuse our website, attempt to interfere with its operation, or use our content for any unauthorized commercial purpose.
**5. Intellectual Property**
All content on our website, including text, graphics, logos, images, and software, is the property of SolarEnergy or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any of our materials without our prior written consent. Any designs, proposals, or technical documentation provided to you remain our intellectual property unless expressly transferred in writing.
**6. Limitation of Liability**
To the maximum extent permitted by law in the United Arab Emirates, Solar & Energy shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to our services, including loss of profits, data, or business opportunities. Our total liability for any claim arising from a contract, warranty, or otherwise shall not exceed the total amount paid by you for the specific service giving rise to the claim. We do not guarantee uninterrupted availability of our website or that our services will be error-free.
**7. Governing Law**
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
**8. Contact Information**
If you have any questions, concerns, or requests regarding these Terms or our services, please contact us at:
SolarEnergy
Business Bay, Dubai, United Arab Emirates
Email: SolarEnergy@gmail.com
Phone: +971 123456789